Review of Welsh Government Entrepreneurial Support Services Enterprise Hubs

The Welsh Government has commissioned OB3 Research Ltd to undertake a review of the Review of Welsh Government Entrepreneurial Support Services Enterprise Hubs (The Programme). 

The aim of this review is to consider role of the Hubs in meeting the emerging needs of entrepreneurs and early stage businesses.  The review will help officials and Welsh Ministers make decisions on the support needed, and the support that should be provided on a local and regional basis, it will also inform the future role of the Programme in the entrepreneurial ecosystem.  As part of this evaluation OB3 Research Ltd will be gathering information through interviews, surveys and workshops.

The Welsh Government is the data controller for the evaluation. However, OB3 Research Ltd will delete any personal data provided through the interviews, surveys and workshops and anonymise the raw data, before it is shared with the Welsh Government.

The information collected during the project will be included in a report published on the Welsh Government website and possibly in other publications by OB3 Research Ltd and Welsh Government.

Your Participation in this evaluation is completely voluntary. However your views and experiences are important in order to help inform Welsh Government policies.

The contact for this evaluation at OB3 Research Ltd is Nia Bryer.

E-mail address:  nia.bryer@ob3research.co.uk

Telephone number: 07792 609821

PRIVACY NOTICE

What personal data do we hold and where do we get this information?

Personal data is defined under the UK General Data Protection Regulation (UK GDPR) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’.

Your contact details (name, organisation and email address) were provided to OB3 Research Ltd by the Entrepreneurship and Delivery Team in Welsh Government, who hold your details because of your involvement in or work with the Programme.

In order to undertake this evaluation we will need to use your name, organisation, job title, email address and telephone numbers.   This evaluation does not require the collection of additional personal data from you except your image if you agree to the interview being video recorded. We may wish to record interviews for operational reasons. We will make this clear to you before the recording begins, and you will have the opportunity to tell us if you are not happy for the discussion to be recorded. If the interview is recorded, personal data will be removed during the process of transcribing. Recordings will be deleted as soon as this process is completed. If the interview is not recorded, the interviewer will take notes on your responses. Personal data will not be included in written notes prepared during or following the interviews.

Your participation is voluntary and if you do not wish to take part or be sent a reminder then please reply to the invitation email and your details will be removed.

If you raise a query or complaint and provide personal data requesting a response, the researcher will forward the request only to the relevant official and subsequently delete it from the evaluation data.

What is the lawful basis for using your data?

The lawful basis for processing information in this data collection exercise is our public task; that is, exercising our official authority to undertake the core role and functions of the Welsh Government.

Participation is completely voluntary. Programme evaluations such as this are important for the Welsh Government to collect information and actionable evidence about its ability to deliver government priorities. The information collected in this evaluation, for example, might be used:

·       To understand how well the Programme is working

·       To understand the impact of the Programme and if there are any gaps in support

·       To help Welsh Government officials plan future models of delivery for youth entrepreneurship in wales.

How secure is your personal data?

Personal information provided to OB3 Research Ltd is stored on a secure server. The data can only be accessed by a limited number of researchers working on this project. OB3 Research Ltd has cyber essentials certification.

OB3 Research Ltd has procedures to deal with any suspected data security breaches. If a suspected breach occurs, OB3 Research Ltd will report this to the Welsh Government who will notify you and any applicable regulator where we are legally required to do so.

OB3 Research Ltd will only use this data for the purpose of this evaluation project. All data gathered through this evaluation will be reported in an anonymised format. It will not contain your contact details and any identifiable information in open-ended answers will be removed.

OB3 Research Ltd will use the information gathered to produce a report that will be published on the Welsh Government website. This report will not include any information that could be used to identify individual participants.

How long do we keep your personal data?

Welsh Government will only process personal data for the duration of the evaluation project and for as long as it takes for OB3 Research Ltd to write the evaluation report.   Any personal data will be deleted by OB3 Research Ltd six weeks after the end of the contract.

Individual rights

Under UK GDPR, you have the following rights in relation to the personal information you provide as part of this evaluation, you have the right:

·       To access a copy of your own data;

·       For us to rectify inaccuracies in that data;

·       To object to or restrict processing (in certain circumstances);

·       For your data to be ‘erased’ (in certain circumstances); and

·       To lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection.

The contact details for the Information Commissioner’s Office are: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone: 01625 545 745 or 0303 123 1113. Website: www.ico.gov.uk

Further Information

If you have any further questions about how the data provided as part of this study will be used by the Welsh Government or wish to exercise your rights using the UK General Data Protection Regulation, please contact:

Name: Cheryl Holland

E-mail address: cheryl.holland001@gov.wales

Telephone number: 0300 025 3188

The Welsh Government’s Data Protection Officer can be contacted at:

Welsh Government, Cathays Park, Cardiff, CF10 3NQ, Email: DataProtectionOfficer@gov.wales.